Context
A 40-year agency with a three-week problem.
Our client is a full-service, 200-person agency that has served clients in higher education, healthcare, travel and other industries for more than 40 years. Like many agencies pulling together monthly media reports, much of their time went to tedious, repetitive tasks that left little room for the critical thinking and insight clients value.
We spend so much time trying to get the numbers straight and identify what’s changed. The clock is always ticking. It’s a race to the end of the month.
So the agency partnered with Loop to build an AI agent system that does the mechanical work of monthly reporting: aggregating the data, verifying every number, and drafting the report in the agency’s own template and voice. The team’s judgment stays in charge of every step.
The problem
Three weeks to report on a month that’s already over.
Monthly media performance reports are among the most stubborn time sinks in agency life. Data lives across a dozen ad platforms, analytics tools and vendor dashboards. Assembling it into a client-ready story takes so long that by the time the report ships, the activity it describes is old news.
This media team was spending three weeks of every month on reports that didn’t reflect their knowledge or expertise, only to start the whole process over again. The real cost was the strategic thinking those hours crowded out.
The goal of the engagement was direct: train AI to do the mechanical work of reporting so the team could use their expertise and judgment to help their clients succeed.
The approach
An AI agent system that runs the monthly report, end to end.
Loop started with discovery. Four collaborative workshops with the agency’s Media, Analytics and Account teams mapped the entire media workflow and pinpointed where the time went. From there, the pilot went deep on a single flagship higher-education account.
